Shipping and return policies for Concrete Castle Dubs

Shipping Info
All orders are sent with free stickers and as best we can, on the day of purchase, Monday-Friday.

All packages are sent tracked.
Return Policy
All sales are final unless there is a manufacturer's defect or there was major damage caused during shipment. Damaged or defective items will be replaced upon return of the product, or exchanged for store credit. You have 14 days upon receipt of your order to file a claim with us regarding defects, damages, or items shipped in error. Please get in contact with us, if this is the case, via email.

If an error has occurred in a customer order at the fault of Concrete Castle Dubs, then we will accept the item back for a refund, replacement or credit. However, if an error occurs at the fault of the customer ordering an item, Concrete Castle Dubs cannot be held responsible.